Innovation Enablement: An RPA Explainer Video
In our last whiteboard video, we walked through each level of the RPA Maturity Curve, starting at level one (personal assistant bots) and progressing to level four (innovation enablement). The earliest phases of RPA maturity are relatively straightforward and require substantially less IT involvement than levels three and four. But this clearly changes as software bots are embedded in organizational workflows at scale.
The tradeoff is that RPA's potential for return on investment becomes most profound as you move further up the maturity curve. Robotic process automation's ROI can range anywhere between 20 percent and 200 percent, according to McKinsey and Company. Businesses that reach level four of the curve can begin to see RPA as an enabler of innovative new processes and workflows, and this is where RPA's value potential reaches an inflection point.
That's why in the second video of our RPA explainer series, we explore the concept of "innovation enablement" and explain how organizations that achieve this level of RPA maturity can overcome impediments to progress and take big steps toward digital evolution.